Service sector: miles to go
The result of last month's customer service index developed by Singapore Management University's Institute of Service Excellence (ISES) showed…
Curbing the rise of the hero-CEO
Mr Ho Kwon Ping, Chairman, SMU Board of Trustees, cautioned in a commentary of the danger of the hero-CEO cult in corroding the spirit of…
Frontline staff not to blame
Singapore Management University's third customer satisfaction study released last month showed a drop in the retail sector by 2.3 points. Industry…
Undergraduate rides through 14 countries from India to Russia
SMU second-year business management undergraduate, Chuah Sun Soon, was accepted for overseas exchange studies in Russia and decided to make his way…
Survey: 1 in 5 students wants to be an entrepreneur
Rather than look for a regular job after graduating from the SMU earlier this year, Mr Keith Ng, co-founded online gaming company Socialico with a…
Strengthen intra-regional financial integration
Speaking at the SMU Ho Rih Hwa Leadership in Asia Public Lecture Series, Hong Kong Chief Executive Donald Tsang says m uch deeper and broader-based…
Park some savings in Asian backyard: HK chief
Asia needs much deeper and broader financial integration to reduce its vulnerability to external shocks and volatile flows of capital, Hong Kong…
Tsang: People has overly high expectations of a Chief Executive
Speaking at a [Ho Rih Hwa Leadership in Asia Public Lecture Series] lecture at Singapore Management University, Hong Kong Chief Executive Donald…
Donald Tsang calls for Asia to explore single currency regime
Hong Kong Chief Executive Donald Tsang calls on Asia to look at the prospect of establishing an Asian currency regime.
In brief
Speaking at the SMU's Ho Rih Hwa Leadership in Asia Public Lecture Series, Hong Kong's Chief Executive Donald Tsang called for greater regional co-…