Empathy Inside-Out: The Secret to Service Excellence
Service excellence is not just about delivering great service, but it is the ability to exceed customer expectations. For brands to excel in the long term, they need to better…
INFLATION EXPECTATIONS ELEVATED ON GLOBAL CUES AND SUPPLY CHAIN DISRUPTIONS
One-year-Ahead headline inflation expectations elevated to 3.1% in September 2021, compared to 2.7% in June 2021. Headline inflation expectation resumed its upward trend since…
Congratulations to SMU’s Elliot Teng for his winning the Outstanding Deaf Student (Tertiary Education) Award at the Deaf Achievers Awards 2021
Second year law student, Elliot Teng Z-kai has won the Outstanding Deaf Student (Tertiary Education) Award at the recent Deaf Achievers Awards 2021 organised by the Singapore Deaf…
