Things to do: SMU Master of Science in Communication Management information session
This information session provides an overview of the Master of Science in Communication Management, a joint programme conducted with the Executive…
Voter rolls update ? by-election soon?
Assistant Professor of Law and NMP Eugene Tan was asked to comment on whether yesterday's announcement by the Elections Department that the voter…
Fewer people happy about health care: Survey
The latest survey conducted by SMU's Institute of Service Excellence (ISES) and the Workforce Development Agency for the Customer Satisfaction Index…
University education is not the end of the learning journey
The committee that is looking into providing more degree opportunities for Singaporeans will continue to place importance on lifelong education.…
Service is just one part of the satisfaction equation
Caroline Lim, director of the Institute of Service Excellence at SMU (ISES) said that, ?Service quality alone cannot drive satisfaction?. The…
Top corporate execs heading back to school
SMU Associate Professor Annie Koh, Dean of the Office of Executive and Professional Education was among experts who shared that corporate executives…
Resilience or resignation?
SMU Assistant Professor of Strategic Management Terence Fan commented on the reactions to the massive disruption on SBS Transit's North East Line (…
Healthcare industry registered lowest year-on-year score for customer satisfaction
According to the results of the Customer Satisfaction Index of Singapore (CSISG) announced by the Institute of Service Excellence @ SMU (ISES)…
Media Piracy
Both the SOPA (Stop Online Privacy Act) and PIPA (Protect IP Act) bills in the US have been sent back to the drawing board after being successfully…
Employment rate at least 90%, SMU graduate starting pay over 7,000
Despite the uncertain economic outlook, the employment rate of graduates from Singapore's three public-funded universities remained above 90%. The…