Starting Young: The joy of speaking and coaching
SMU student Benjamin Loh's passion for public speaking and coaching drove him to start up a training and consultancy outfit, Speaker's Flare Training…
Pioneer law grads not included in job survey: SMU
Reference to article ?Dip in hiring hits SMU's class of 2011? (The Straits Times, Mar 13), Mr Alan Goh, Director of the SMU Office of Corporate…
Local banks beat foreign ones for once
The Customer Satisfaction Index of Singapore (CSISG) showed that the local banks nabbed the top three scores in the index's financial sub-sector and…
Satisfaction score hits all-time high
2011 marked the year customers waltzed out of Singaporean stores feeling more charmed and attended to than they have ever been since 2007, says…
Foreign patients at private hospitals more satisfied
Private hospitals in the 2011 Customer Satisfaction Index of Singapore (CSISG) earned a higher satisfaction score from tourist respondents, which…
Overcoming the perception gap of restructured hospital patients
One of the key findings from the latest Customer Satisfaction Index of Singapore (CSISG), conducted by the Institute of Service Excellence at SMU (…
SMU law grads not in survey
Mr Alan Goh, Director of SMU's Office of Corporate Communications and Marketing made reference to a report ?Fresh graduates got higher starting…
Top corporate execs heading back to school
SMU Associate Professor Annie Koh, Dean of the Office of Executive and Professional Education was among experts who shared that corporate executives…
Building a S'porean culture takes time, says ex-president
Former president S R Nathan spoke at the SMU Social Sciences Conference on Saturday. The event was attended by some 300 students from the different…
I've learnt the hard way
Assistant Professor of Law Eugene Tan is of the opinion that our current Parliament with more Opposition MP's would naturally result in livelier…
