Help me, don't go
The reporter Ang Yiting, whose brother studies at SMU, cited SMU as an example for the other universities to follow. She wrote of how 7,000 students…
Asian innovators face challenges: SMU head
In an interview, SMU President Professor Arnoud De Meyer said that while Asia increasingly plays a bigger role in driving innovation, economies in…
Satisfaction towards healthcare sector at all-time low, public dissatisfied with long waiting time at clinics in the western region
The level of customer satisfaction with the health-care sector here fell to an all-time low last year, going by a survey done for the Customer…
Fewer people happy about health care: Survey
The latest survey conducted by SMU's Institute of Service Excellence (ISES) and the Workforce Development Agency for the Customer Satisfaction Index…
What a difference a year makes for DBS
In a customer satisfaction survey conducted by SMU, DBS scored highest in the banking sector in 2011. The bank was last in the sector in 2010 and has…
Hedge funds lose lustre
Dr Bernard Lee, Research Fellow at SMU's International Trading Institute gave his views on why Hedge Funds are seen to be losing their shine with…
Tighter blogging rules needed to protect Asian consumers
With the rise of social media channels such as blogs as an alternative advertising channel, SMU Assistant Professor of Corporate Communication (…
Service with a click
Associate Professor of Marketing (Education) Seshan Ramaswami said that the main advantage of bricks-and-mortar stores over internet shops,…
Young workers more likely to 'friend' bosses online
Assistant Professor of Corporate Communication (Education) Michael Netzley suggested that younger employers may feel more pressured to accept their…
Designer discounts: Reebonz
SMU business graduate Daniel Lim and NUS real-estate graduate Benjamin Han launched Reebonz in 2009 and today, it is arguably Singapore's best-known…
