Customer Satisfaction Index hits highest level since launch

Banks and insurance providers raised their customers' satisfaction levels last year, driving the national customer satisfaction index of Singapore (…

Rise in Singapore Customer Satisfaction Index

Customers in Singapore have grown more satisfied over the past year, the latest consumer index results showed on Tuesday. The health-care, finance…

Alexandra Hospital is most improved

An annual survey measuring customer satisfaction nationwide has recorded the most positive results since it was launched in 2007. The healthcare,…

Singapore: Singapore’s customer satisfaction index hits new high

According to the latest Customer Satisfaction Index compiled by the Institute of Service Excellence at SMU, customers in Singapore are generally more…

Service satisfaction in healthcare sector improves

Patients here are feeling more “satisfied” with service in the healthcare sector, with the sector recording the largest improvement in the latest…

Customer Satisfaction Index rises for second year

According to the national Customer Satisfaction Index of Singapore (CSISG) released on Tuesday by the Institute of Service Excellence at SMU (ISES),…

Customer Satisfaction Index hits highest level since launch

Banks and insurance providers raised their customers' satisfaction levels last year, driving the national customer satisfaction index of Singapore (…

Rise in Singapore Customer Satisfaction Index

Customers in Singapore have grown more satisfied over the past year, the latest consumer index results showed on Tuesday. The health-care, finance…

Education satisfaction down, says study

According to the national Customer Satisfaction Index of Singapore (CSISG) released on Tuesday by theInstitute of Service Excellence at SMU (ISES),…