SMU launches Southeast Asia’s first regional Institute focused on family businesses
[20 March 2013, Singapore] – The Singapore Management University (SMU) today launched Southeast Asia’s first regional institute set up specifically…
Customer Satisfaction Index hits new high
Customers are more satisfied with the level of service they received in 2012, with the Customer Satisfaction Index of Singapore hitting a new high.…
Customer Satisfaction Index hits new high
SINGAPORE: Customers are more satisfied with the level of service they received in 2012, with the Customer Satisfaction Index of Singapore (CSISG)…
Rise in Singapore customer satisfaction index
Customers in Singapore have grown more satisfied over the past year, the latest consumer index results showed on Tuesday. The health-care, finance…
Rise in Singapore Customer Satisfaction Index
An annual survey measuring customer satisfaction nationwide logged the most positive results since its inception in 2007, with the healthcare as well…
Alexandra Hospital takes top spot for consumer satisfaction
Alexandra Hospital has taken top spot for consumer satisfaction in the healthcare sector for restructured hospitals. It jumped from last position out…
Customer Satisfaction Index hits new high
Customers are more satisfied with the level of service they received in 2012, with the Customer Satisfaction Index of Singapore (CSISG) hitting a new…
Customer Satisfaction Index shows drop in satisfaction in public education
Despite the Customer Satisfaction Index of Singapore (CSISG) by Institute of Service Excellence at SMU (ISES) indicating that overall customer…
Singapore’s Customer Satisfaction improves in 2012 to hit new high
[Singapore, 19 March 2013 (Tuesday)] – The Institute of Service Excellence at the Singapore Management University (ISES) (卓越服务研究所) released the 2012…
Chicken rice chosen as food that best represents S’pore
A total of 1,079 students from SMU, NUS and NTU were asked to name a food that best represented the country, as part of the Tastes of Yesteryear…