SMU sets up institute for business families
SMU has launched the Business Families Institute (BFI), with the aim of serving the needs of business families in South-east Asia. "Since 2010, SMU…
NMPs held mixed reactions to White Paper
On Friday, SMU Assistant Professor of Law and NMP Eugene Tan abstained from voting on the motion to approve the White Paper on Population. Explaining…
Singapore's customer satisfaction index hits an all-time high
According to the Customer Satisfaction Index (CSISG) gathered by the Institute of Service Excellence at SMU, Singapore's satisfaction index rose to…
HSBC may be planning big job cuts
HSBC, Europe's largest bank by market value, may be the next big bank to announce major staff cuts, when it gives an interim management review in May…
Singapore's customer satisfaction index hits an all-time high
According to the Customer Satisfaction Index (CSISG) gathered by the Institute of Service Excellence at SMU, Singapore's satisfaction index rose to…
Education satisfaction down, says study
According to the national Customer Satisfaction Index of Singapore (CSISG) released on Tuesday by the Institute of Service Excellence at SMU (ISES),…
Service satisfaction in healthcare sector improves
Patients here are feeling more “satisfied” with service in the healthcare sector, with the sector recording the largest improvement in the latest…
Singapore: Singapore’s customer satisfaction index hits new high
Business News - The customers in Singapore are generally more satisfied with the level of service they received in 2012, according to the latest…