Customer satisfaction in retail and info-communications sectors inch up in 2015
According to the latest Customer Satisfaction Index of Singapore conducted by the Institute of Service Excellence at SMU (ISES), the satisfaction…
Fintech programmes under SMU’s FITA earns accreditation from IBF
The Financial IT Academy @ SMU (FITA), the first-of-its-kind academy in Singapore to provide training programmes targeted at the financial services…
Good management, family-style
SMU Vice President (Office of Business Development) Professor Annie Koh and Chairman of the SMU Board of Trustees and Executive Chairman of Banyan…
Early lessons in prudence
In BT’s Young Investors’ Forum, Ng Bing Xian, President of the Citi-SMU Financial Literacy Club, said that it is crucial for young adults to read…
Local universities embrace Smart Nation challenge with related courses
SMU is among the local universities that are recognising the growing importance of the cybersecurity industry and is stepping up education efforts in…
Singapore cafe wave not a smooth ride for entrepreneurs
SMU alumni Foo Choo Kiat and June Tan founded Lola's Café in a Kovan housing estate three years ago when they were undergraduates in SMU. The 30-seat…
Tougher for family businesses to deal with succession
In its study on governance in Asian business families, the SMU Business Families Institute (BFI@SMU) found that while 85 per cent of the 102 business…
Asian family businesses need to do more in formal governance
SMU's Business Families Institute (BFI@SMU) released the results from its “Asian Business Families Governance: Crossing the Chasm for Inter-…
Survey: Room for improvement in family business governance standards
In its “Asian Business Families Governance: Crossing the Chasm for Inter-Generational Change” study, the SMU Business Families Institute (BFI@SMU)…
SMU to launch new IoT course in August 2015
For the new academic year starting August 2015, the SMU School of Information Systems (SIS) will introduce “Technology and Applications”, a new…