Engaging the public to rebuild trust
According to the latest report by the Institute of Service Excellence at SMU on the Customer Satisfaction Index of Singapore, taxi services, public…
Private education scores poorly amid rising competition
According to the latest report by the Institute of Service Excellence at SMU on the Customer Satisfaction Index of Singapore, private education…
Universities get top marks for keeping students happy
According to the latest report by the Institute of Service Excellence at SMU on the Customer Satisfaction Index of Singapore, public universities…
Private education scores poorly amid rising competition
According to the latest report by the Institute of Service Excellence at SMU on the Customer Satisfaction Index of Singapore, private education…
Universities get top marks for keeping students happy
According to the latest report by the Institute of Service Excellence at SMU on the Customer Satisfaction Index of Singapore, public universities…
Engaging the public to rebuild trust
According to the latest report by the Institute of Service Excellence at SMU on the Customer Satisfaction Index of Singapore, taxi services, public…
Customer Satisfaction Index of Singapore
The latest Q2, 2015 Customer Satisfaction Index of Singapore was released by the Institute of Service Excellence at SMU last month. There were 13,292…
Leaving family business in good hands
SMU Lee Kong Chian School of Business Vice President (Office of Business Development) and Professor of Finance (Practice) Annie Koh commented on…
Singapore students ready to be entrepreneurs
The article featured SMU’s Managing Diversity in Asia lecture, which is one of the ways that the University is trying to get its mainly Singaporean…
Thinking out loud
In his weekly commentary, SMU Adjunct Faculty Larry Haverkamp noted that crowdfunding sites like Gofundme, Indiegogo and Kickstart are likely here to…