Dip in Customer Satisfaction for the Transport & Logistics sector
[Singapore, 12 September 2014 (Friday)] – The Institute of Service Excellence at the Singapore Management University (ISES) (卓越服务研究院) today released…
Rajendra K. Srivastava: Connecting the leaders of India and Singapore
In an interview, SMU Provost and Deputy President (Academic Affairs), Professor Rajendra K Srivastava shared about the strategic purpose of the…
Start-up develops app for hair salon
SMU business graduate Hu Si Ming is the founder of local start-up Gamurai. The start-up has devised an app that enables hairstylists to put virtual…
Local film barred for 'undermining national security'
On the Media Development Authority's decision to bar local director Tan Pin Pin's documentary film, “To Singapore, With Love”, for undermining…
Returning customers can help improve productivity
Institute of Service Excellence at SMU Academic Director, Assistant Professor Marcus Lee thinks that productivity and customer loyalty are closely…
Why Germany won the World Cup
In a commentary, SMU Professor of Organisational Behaviour and Human Resources, and Academic Director of the SMU Master of Science in Innovation…
Gerry George to be dean of SMU Lee Kong Chian in Singapore
Professor Gerard (Gerry) George, an entrepreneurship specialist, will replace Professor Howard Thomas as the Dean of SMU's Lee Kong Chian School of…
New SMU business school dean aims to boost SMEs
Professor Gerard George, newly appointed Dean of SMU's Lee Kong Chian School of Business (LKCSB), hopes to use his management expertise to strengthen…
Incoming SMU dean aims to turn S'pore into 'entrepreneurial destination'
Speaking at a press conference on Tuesday, incoming SMU Lee Kong Chian School of Business (LKCSB) Dean Professor Gerard George said that he aims to…
New SMU business school dean eyes top 20 ranking
SMU Lee Kong Chian School of Business’ incoming Dean Professor Gerard George has a grand plan: to make his business school one of the top 20 in the…