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Press Release

The Institute of Service Excellence (ISE) at the Singapore Management University (SMU) (卓越服务研究院) released the 2022 Customer Satisfaction Index of Singapore (CSISG) survey results for the Info-Communications and Retail sectors today.

The annual study showed Retail sector customers’ latest satisfaction score come in at 71.3 points (on a 0 to 100 scale), a statistically significant decline of 1.5% compared to last year. On the other hand, the Info-communications sector saw its satisfaction score notch up 1.9% year-on-year to reach 69.8 points, reversing two years of decline.

Singapore, 28 June 2022 (Tuesday) - Singapore Management University (SMU) through its professional training arm, SMU Academy, has introduced two new programmes focusing on two major aspects of the highly anticipated Web 3.0 – Decentralised Autonomous Organisations (DAOs) and the Metaverse.

Joint Press Release

Singapore, 13 Jun 2022 (Monday) – The Singapore Management University’s (SMU) Lee Kong Chian School of Business’ (LKCSB) placed 1st in Asia and 3rd globally  in the latest Financial Times’ (FT) ranking of programmes for post-experience programmes, with its Master of Science in Wealth Management (MWM) programme. Another ranking of the world’s best pre-experience degrees by FT placed

Singapore, 24 May 2022 (Tuesday) – The Singapore Management University (SMU) announced today that it has appointed Professor Lee Pey Woan ( 李佩婉 ) as the new Dean of the SMU Yong Pung How School of Law (YPHSL), following an extensive and rigorous global search that started in August 2021.

Jakarta, 18 May 2022 (Wednesday) – Mr Haryanto Adikoesoemo, President Director of PT. AKR Corporindo Tbk, a publicly listed company in logistics and supply chain that is engaged in petroleum, chemical distribution and energy in Indonesia, has made a generous contribution of S$630,000 to set up the Haryanto Adikoesoemo Postgraduate Scholarship at the Singapore Management University (“SMU”).

  • SMU College of Integrative Studies will unveil a new approach in education, cultivating deep, integrative interdisciplinarity in graduates
  • Students enrolled in the College’s flagship Individualised Major will be guided through a customised major that leverages their strengths, areas of interest and allows them to respond to the dynamic needs of industry and society
  • Another innovation the College brings is the Deferred Declaration of Degree Programme, which allows students to defer the declaration of their

17 May 2022, Singapore – Leading digital commerce enabler in Southeast Asia, Synagie, and Singapore Management University (SMU) signed a Memorandum of Understanding (MoU) today to co-develop continuing education and training programmes. The programmes are specially designed to address the specific talent and skills shortages faced by the technology and eCommerce sector in Singapore and Southeast Asia, with the aim of upskilling over 3,000 sector professionals by 2025.

Singapore, 9 May 2022 (Monday) – More than 8 in 10 Singaporeans associate suicide with stigma and only one in every three Singaporeans “will do something to help” someone who shares personal thoughts of suicide. Less than 1 in 10 think the effectiveness of support in Singapore for a person facing a crisis and thinking about or affected by suicide, is high. A study conducted by the Singapore Management University (SMU) revealed these perceptions of suicide in a city known for its cosmopolitan vibrancy, high quality of life and educated workforce.

Singapore, 29 April 2022 (Friday) – For the third year in a row, Singapore has topped the Elite Quality Index (EQx). The Index seeks to measure the way in which elites globally contribute to the development of their societies and the third EQx2022 annual report scores and ranks 151 countries using 120 component indicators (up from 107 from the EQx2021 report).

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