SMU study: Protecting customer interests through anti-fraud measures, Local consumer satisfaction with banks reach record high
The SMU Institute of Service Excellence (ISE) released the Finance and Insurance industry sectors’ findings from the Customer Satisfaction Index of…
Sara Ang: Forged in Fire
SMU alumna Sara Ang joined her mother’s glass company Synergraphic Design after finishing a business degree at SMU eleven years ago. She shared how…
Customers more satisfied with finance sector
The SMU Institute of Service Excellence (ISE) released the Finance and Insurance industry sectors’ findings from the Customer Satisfaction Index of…
Navigating digital transformation in the post-Covid world
In a commentary, Lipika Bhattacharya, Assistant Director at the SMU Centre for Practice Management, SMU Assistant Professor of Accounting (Practice)…
Rise in customer satisfaction with Singapore finance sector
The SMU Institute of Service Excellence (ISE) released the Finance and Insurance industry sectors’ findings from the Customer Satisfaction Index of…
Are we ready for a post-trust world?
In a commentary, SMU Professor of Communication and Technology and Vice President of Partnerships and Engagement Lim Sun Sun discussed the need for…
S'porean nominated to bureau of UN's top climate science body
For the first time, Singapore has nominated one of its climate scientists, SMU Associate Professor of Urban Climate Winston Chow, to the bureau of…
Singapore nominates SMU Assoc Prof Winston Chow as chair for IPCC Bureau
For the first time, Singapore has nominated one of its climate scientists, SMU Associate Professor of Urban Climate Winston Chow, to the bureau of…
Parliament, post-pandemic agenda, and the road to election
In a commentary, SMU Associate Professor of Law Eugene Tan discussed amongst others the key issues that would likely be addressed during the second…
The Z Factor
SMU student Daryl Wong and his sister Vivienne opened The Last Scoop, an ice cream and waffle shop in Eunos, in January with a mission to help young…