Customer satisfaction level inches up - a bit
The Customer Satisfaction Index of Singapore reached 68 out of 100 for 2009, up marginally from 67.8 in 2008 with the healthcare and finance sectors…
S'pore, Lesotho to boost joint efforts on human capital
King Letsie III of Lesotho (in South Africa) and his delegation will be visiting SMU today as part of his three-day visit to Singapore.
Consumers still dissatisfied with last year's service standards
Consumers gave service standards across eight key economic sectors an overall score of 68 points last year, a slight improvement over the previous…
Though not a world saviour yet, China could play a big role in Davos
The eurozone debt crisis is expected to dominate discussions when government leaders and businessmen meet at the World Economic Forum in Davos,…
Corporate moves - Singapore Management University
Prof Arnoud De Meyer will be President of the University with effect from 1 September.
Three military leaders may enter politics
Assistant Professor of Law Eugene Tan noted that a number of military officials who entered politics are in the Cabinet. He pointed out that the…
From the way they place their orders, she can tell if they are locals or Japanese
The chef behind Japanese restaurant, Chako, at Hong Leong Garden Shopping Centre has seen the development of the Japanese restaurants in Singapore…
Singapore Airlines' leads in service standards; greatest dissatisfaction with budget airlines
Singapore Airlines received the highest scores last year for their service standards, while Singaporeans were most dissatisfied with budget airline…
King of Lesotho visits Singapore from today
The King of Lesotho begins a visit from today to Wednesday. Among the places he will visit is the Singapore Management University.
National customer satisfaction score for Singapore goes up
[25 January 2010] National customer satisfaction score for Singapore goes up An improved overall customer satisfaction score signals a good start…