2010 Perceived service quality improved despite drop in national customer satisfaction index
Singapore, 9 February 2011 (Wednesday) The Institute of Service Excellence at the Singapore Management University (ISES) (卓越服务研究所) announces…
No major shifts in policies for Singapore
Associate Professor Khoo Teng Aun commented that the Singapore government usually takes a long-term view of its national development policies and in…
MPs: real cash better than subsidies to cope with inflation
Assistant Professor Davin Chor urged the government to consider more housing subsidies because escalating prices for homes are impacting decisions of…
Retail investors not buying into ETFs
Misconceptions about how exchange-traded funds work is limiting growth. Dr Benedict Koh, professor of Finance (Education) at Singapore Management…
Beyond an MBA
Professor Arnoud De Meyer, President of SMU, re-evaluates business education and says an interdisciplinary approach is required for business schools…
SMU launches EMBA programme
The new SMU EMBA is 13-month programme designed to impart deep knowledge and understanding about the engines of growth in Asia, where participants…
Budget round the corner, citizens make outlandish requests
As 18 February 2011, the day of the Budget announcement, draws near, Singaporeans have flooded REACH the official feedback channel for citizens to…
Winning the future
Assoc Prof Annie Koh shares her thoughts on President Obama's State of the Union address and commented that President Obama will only have one focus…
How likely is it that you can get what you wish for?
Assoc Prof Khoo Teng Aun evaluates the budget wishes of Singaporeans noting that the government could be channeling its resources towards education,…
Analysts: Good economy plus an election year may bring the biggest budget hongbao in ten years
SMU Assoc Prof Khoo Teng Aun notes that as the national development strategy is a long-term one, the general direction of the budget will stay the…
