Firms told to keep pace with changing consumer patterns
During the Institute of Service Excellence at SMU (ISES) Industry Forum on June 26, the panel, which includes SMU Assistant Professor of Marketing…
Infocomm scores on loyalty
In the latest Institute of Service Excellence at SMU (ISES) quarterly Customer Satisfaction Index of Singapore survey, the infocommunications sector…
Chinese FDI into India could touch USD 30 bln by 2025: Book
SMU President Professor Arnoud De Meyer launched the book, The Silk Road Discovered, on Monday. The book is co-authored by Singapore-based business…
Master Classes
The Institute of Service Excellence at SMU will be conducting four master classes on July 24 on the second day of its Global Conference on Service…
Lessons from the bucket brigade
SMU Associate Professor of Operations Management Lim Yun Fong, who is running a master class on how to boost productivity in the service industry,…
SMU teams up with the University of Oregon for sports-related courses
SMU has teamed up with University of Oregon (UO) in an agreement which promises to be a winner for students who are interested in a career in the…
Furor erupts as Singapore library pulls children's books over 'family values'
On the removal and pulping of three lesbian, gay, bisexual, and transgender-inclusive books by the National Library Board, SMU Associate Professor of…
Singapore libraries remove three LGBT-inclusive kids' books
On the removal and pulping of three lesbian, gay, bisexual, and transgender (LGBT)-inclusive books by the National Library Board, SMU Associate…
Why this Fellow? Because I always ask why
In an interview on his appointment as the first S R Nathan Fellow for the Study of Singapore, Chairman of the SMU Board of Trustees Mr Ho Kwon Ping…
SMU reduces water usage
SMU has obtained 50 per cent support from PUB’s Water Efficiency Fund to set up a $17,000 water usage management system. The University has a…