The NLB saga
SMU Associate Professor of Law and Nominated Member of Parliament Eugene Tan shared his thoughts on the merits of public debate in spite of its…
Gary Yeo's Oakley backpack
For this year's Commonwealth Games, SMU business management student and national sprinter Gary Yeo is focusing on the relay, but hopes to set a new…
Is 'generous' use of CPF funds a threat to retirement adequacy?
SMU Professor of Economics Augustine Tan was one of the 260 participants at the Institute of Policy Studies Institute of Policy Studies’ CPF and…
The price (point) is right
The recently released Customer Satisfaction Index of Singapore 2014 Q1 survey results showed that tourist satisfaction levels with the local retail…
Going beyond service
According to Customer Satisfaction Index of Singapore findings released by the Institute of Service Excellence at SMU (ISES), the satisfaction score…
Customer satisfaction in retail sector takes a sharp knock
According to the 2014 Q1 results from the Customer Satisfaction Index of Singapore, a survey by the Institute of Service Excellence at SMU (ISES),…
Fraud prevention starts at the top
Singapore, 23 July 2014 - Corporate fraud in Singapore is on the rise. Released today, the new KPMG-SMU Singapore Fraud Survey 2014 report suggests…
ISES organises global conference to discuss the future of service
[Singapore, 23 July 2014 (Wednesday)] – The Institute of Service Excellence at the Singapore Management University (ISES) has organised the 4th ISES…
Sparkline joins Google-IDA data analytics programme
SMU's Institute of Innovation and Entrepreneurship guest lecturer and Sparkline managing partner Vinoaj Vijeyakumaar will be training fresh graduates…
Malaysia Air faces likely delisting after second disaster
Commenting on the potential de-listing of Malaysia Airlines, SMU Assistant Professor of Strategic Management Terence Fan, who researches the aviation…