Rewards for part remixed
SMU adjunct lecturer Stephanie Burridge reviews Shen Wei Dance Arts' Re-Parts and finds it a stunning performance.
Customers happier with travel agents
The Institute of Service Excellence at SMU released annual survey results which showed that customer satisfaction had risen from 6% to 73.5 points on…
Justice League
This July saw the first batch of 118 students graduate from SMU's School of Law, set up in 2007 as Singapore's second law school after NUS. They will…
Customers indicated their satisfaction in the Tourism and F&B sectors
Customers continued to be satisfied with the product and service levels in Singapore's Tourism and Food & Beverage sectors. Both these sectors…
Literature Applied
Associate Professor Kirpal Singh discussed the importance of Literature in our practical life and how reading good works makes us more effective.
Clear your annual leave for the benefit of going on a longer journey
Commenting on the trend that more Singapore professionals are not able to clear their annual leave, Associate Professor Tan Hwee Hoon of SMU Lee Kong…
Price isn't tops in customer satisfaction
According to findings released by the Institute of Service Excellence at SMU (ISES) yesterday, price discounts might be a useful tactic to attract…
The Road Less Travelled
Assistant Professor of Strategic Management, Burkhard Schrage, comments on the advantages and risk of SMEs taking the road less travelled and…
MNCs and the labour crunch: Local jobs may suffer if foreign supply is curbed
In a letter to the Forum, Prof Hoon Hian Teck, School of Economics, write in support of an article which suggested that MNCs might shrink their…
Survey reveals that almost 60% of Singaporeans unfamiliar with the President's duty
Assistant Professor Eugene Tan said Singaporeans are responsible for educating themselves on the presidency and that while an 18-year gap separated…