'We didn't start the fire!' - Who did?
SMU Lee Kong Chian School of Business Professor of Organisational Behaviour & Human Resources Thomas Menkhoff wrote a commentary on how more…
Haze hits Singapore hard
SMU Assistant Professor of Law Eugene Tan shared his views on the haze situation in Singapore, fuelled by forest fires in Indonesia and the measures…
Managing telco customer loyalty
According to the Customer Satisfaction Index of Singapore (CSISG) survey conducted by the Institute of Service Excellence (ISES) at SMU in the first…
Serving up more than just groceries
According to the latest Customer Satisfaction Index of Singapore (CSISG) for the retail sector released earlier this month, satisfaction levels in…
Managing telco customer loyalty
According to the Customer Satisfaction Index of Singapore (CSISG) survey conducted by the Institute of Service Excellence (ISES) at SMU in the first…
Serving up more than just groceries
According to the latest Customer Satisfaction Index of Singapore (CSISG) for the retail sector released earlier this month, satisfaction levels in…
Indonesian President's apology significant
Political observers said Indonesian President Susilo Bambang Yudhoyono’s apology to both Singapore and Malaysia on the haze situation was a…
Break the negative spiral over the haze
In a commentary, SMU Behavioural Sciences Institute Director Professor David Chan discussed the public reactions to the haze situation and how the…
SMU is No 2 in an FT ranking of Masters course
The Master of Science in Wealth Management programme run by SMU has been ranked second in the world among comparable masters in finance courses…
The impact of Snowden’s incident on US-Russia and US-Sino relationship
Russian President Vladimir Putin on Tuesday revealed that the US intelligence leaker Edward Snowden was still in a Moscow airport transit zone,…