Banks speeding Asia promotions doubles rate of pay raises: Jobs
SMU Vice President, Business Development & External Relations, Associate Professor Annie Koh said, "If Asian managers don’t get opportunities to…
Addicted to art
SMU undergraduate Deborah Lim is a self-taught freelance artist and illustrator specialising in digital, pencilwork, acrylic and ink designs. The…
SPCA dogs get taste of early Christmas treat
SMU club People for Animal Welfare (PAW) made a dog-friendly 5kg cake for some 60 canines at the Society for the Prevention of Cruelty to Animals (…
Firms slow to use social media to engage investors
A survey by SMU and the Investor Relations Professionals Association (Singapore) (IRPAS) showed that despite the regular use of social media to…
Service sector doing a decent job
Speaking at a recent industry forum organised by the Institute of Service Excellence at SMU (ISES), Chef Christophe Megel of the At-Sunrice…
Visitors give the thumbs up
On the latest Customer Satisfaction Index of Singapore conducted by the Institute of Service Excellence at SMU, both the food & beverage, and…
Customers can help shape the kind of service they get
At a recent forum organised by the Institute of Service Excellence at SMU, industry leaders said that customers have more control than they think…
The dynamics at work behind a customer satisfaction index
Academic Director of the Institute of Service Excellence at SMU (ISES) Assistant Professor Marcus Lee said that while it is obvious that food &…
Lack of talent in the next generation a major hurdle for Asian family businesses
According to the Asian Business Families Succession Research Survey Report 2013 by SMU and Deloitte, succession is becoming an increasingly pressing…
Students from Singapore Management University visit Yangon Media Group
A delegation of 20 international students from SMU visited the Yangon Media Group office at the New University Avenue in Yangon. This was their first…