Seniors who opt out of vaccination are worried about the side effects: Survey

A study by the SMU Centre for Research on Successful Ageing found that elderly Singaporeans who opt not to be vaccinated against COVID-19, cited side…

Laughter is good business

SMU alumni Adrian Ang and Karl Mak started the popular Singapore humour site SGAG in 2012. In 2016, they set up Hepmil Media as a holding company for…

SMU researchers exploring much better way to measure urban heat

A group of SMU researchers is on a mission to find out what makes pockets of the city cooler and more comfortable, and how more of them can be…

Seeking a better way to measure urban heat

A group of SMU researchers is on a mission to find out what makes pockets of the city cooler and more comfortable, and how more of them can be…

Survey: Consumer satisfaction with the retail industry has declined this year

The SMU Institute of Service Excellence (ISE) released the Q1 2022 Customer Satisfaction Index of Singapore (CSISG) survey results for the Info-…

Aiming to be even better

The pandemic posed all sorts of challenges in the lead up to last year's Paralympics, but that did not stop Singapore's swimmers from getting…

Takashimaya, Sheng Siong, Uniqlo, Zalora receives thumbs up despite drop in customer satisfaction

Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…

Poll: Customer satisfaction dips in retail sector

Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…

Survey: Consumer satisfaction with retail industry declining

Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…

Public Defender's Office timely and necessary

In a commentary, SMU Associate Professor of Law Eugene Tan discussed the significance of the establishment of the Public Defender's Office and…