How to respond to threats with more than fight or flight
In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan explained the human reaction to threats by pursuing "fight…
Graduating despite feeling 'awkward' when she first entered SMU from madrasah
When Amalina Abdul Nasir started studying at SMU, she felt awkward mixing with male students. This was because until taking her GCE A levels, she…
Committed to helping others, excel in studies
Amalina Abdul Nasir successfully graduated with a bachelor's degree in Social Science with majors in Sociology and Corporate Communications, while…
Going digital enhances customer satisfaction
In a full-page feature about the Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence (ISE) at SMU, Mr…
The importance of keeping customers satisfied
In a full-page feature about the Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence (ISE) at SMU, ISE…
Info-comms shows significant improvement
In a full-page feature about the Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence (ISE) at SMU, ISE…
Department stores offering online services see happier customers
In a full-page feature about the Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence (ISE) at SMU, ISE…
Shanmugam: Discover the challenges in the legal industry
SMU's Commencement ceremony was held on its own campus for the first time, at its new School of Law building which opened earlier this year. The…
Be prepared to adapt to economic, legal changes
SMU's Commencement ceremony was held on its own campus for the first time, at its new School of Law building which opened earlier this year. The…
Steps taken to stay ahead in legal sector
Singapore's legal sector has taken steps to stay relevant, said Law Minister K. Shanmugam yesterday, including being a thought leader in ASEAN and…
