Singapore residents are willing to spend more on staycations and also go on staycations more frequently, according to a survey conducted by the SMU Institute of Service Excellence. The findings were released yesterday together with the Q3 Customer Satisfaction Index of Singapore results for the food and beverage and tourism sectors. This bodes well for those who expanded their operating models to include takeaway and delivery, said Chen Yongchang, Head of Research and Consulting at the Institute of Service Excellence.
Source
The Straits Times