Changi Airport Group Chairman: No help rendered as he searches for toiletries, Singapore service standards poor

03 Mar 2010

Speaking at SMU's Institute of Service Excellence first CEO Industry Forum on Service Excellence, Changi Airport Group Chairman Liew Mun Leong criticised Singapore's service standards and raised some of his own encounters.

Source Link

http://www.smu.edu.sg/sites/default/files/smu/news_room/smu_in_the_news/2010/so…

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