CEOs' part in service
Singapore placed ninth out of 10 countries and territories for the third consecutive year last year for customer satisfaction, according to an index…
CEOs who keep watch
The 2009 customer satisfaction index - drawn up by ISES - saw Singapore ranked behind South Korea and rival Hong Kong.
Women, your work won't speak for itself
Corporate coach Jane Horan, an American who runs a Singapore-based consultancy that teaches women leaders organisational savvy, conducted a workshop…
4 new faces at Workers' Party Spring Celebrations
Final-year SMU student Nathaniel Koh was among the four new faces in the Workers' Party Youth Wing. He got to know the Party during the 2006 General…
Prinsep's new life
For new business owners, Prinsep's proximity to SMU campus, Nanyang Academy of Fine Arts and LaSalle College of the Arts is a draw.
Did you know? Owners keep service charge
SMU Associate Professor of Marketing (Practice) Seshan Ramaswami explains that some restaurants make their prices look lower on the menu as they have…
Prudential eyes Asia's coming insurance boom: experts
Professor of Finance Practice Francis Koh said that there is tremendous prospect for growth in Asia's insurance industry. With income levels are…
Can Singapore cyber-police without the police?
Political observer Assistant Professor Eugene Tan sees pressure groups formed by netizens as a positive evolution of the online community into a…
Engaging the absent citizen
SMU Assistant Law Prof Eugene Tan writes that increasingly the birthright of citizenship alone is not enough to bond a person to Singapore.
Philanthropy heroes not necessarily the biggest givers
Former Singapore Exchange chief executive Hsieh Fu Hua, entrepreneur Elim Chew, Lee Foundation chairman Lee Seng Gee and Lien Foundation chairman…
