Customer service: A view from the inside
According to Singapore Management University's Institute of Service Excellence, Singapore scored 68.0 out of 100 for customer satisfaction across…
New faces on Young PAP committee
[SMU graduate and valedictorian] Lim Kexin was elected to serve as Organising Secretary of the Young PAP executive committee.
Want a Bet? Market Outlook for 2011
This article, written by Visiting Associate Professor Bernard Lee, illustrates how an experienced former market professional is implementing bets…
Voter rolls being updated for third time since 2006 GE
SMU Asst Prof Eugene Tan says there would be those who may take the cynical view that the latest revision aims to include more new citizens - who are…
PR in Singapore
In the last 5 years, more than 22,000 Singaporeans were unsuccessful in applying for permanent residency for their spouse. How do these families…
Insights into HK's financial domain <strong></strong>
Second-year students at Singapore Management University and co-organisers of the Asian Investment Immersion Programme 2010 write about their trip to…
Transit towards a greener, more accessible system
In an article on Singapore's transport system and commuters' expectations, the writer made reference to the annual Customer Satisfaction Index by SMU…
New citizens and Queenstown residents together usher in the new year
Among those present at the countdown were mainland Chinese students from various schools including Singapore Management University.
Undergrad swipes underwear
A marine biology undergraduate of James Cook University, Australia was given three months probation on 31 December for one count each of cheating,…
Off to see the world - and he means business
SMU business undergraduate, Chuah Sun Soon is readying himself for another adventure when he heads to Kazakhstan later this month on an exchange…