Observers: ways to get Ong Ye Kung into Parliament
Assistant Professor Eugene Tan suggested that Ong Ye Kung could be appointed political secretary concurrently with his NTUC position and if he wins…
Election official: abusive words counted as valid vote?
Assistant Professor Eugene Tan said that according to the Parliamentary Elections Act, votes will be considered spoilt if there is no marking or…
Ashwin quits S-League
SMU business undergraduate Ashwin Tiwari called it quits after four months into his maiden S-League season in view of his hectic school schedule.
Retailers bag higher customer service scores
Satisfaction index for retail sector climbs 2.4 points, rising for the second straight year. The scores were released yesterday by the Institute of…
SMU study: Strengthening branding is more effective than price cuts
In the study conducted by the Institute of Service Excellence, the customer satisfaction score for retailers rose significantly. Leading the pack…
Customers happier with retailers here
Caroline Lim, director of the Institute of Service Excellence at SMU, said that the Customer Satisfaction Index of Singapore's additional questions…
Customer satisfaction reaches all-time high in retail sector: Index
According to the latest Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence, which is part of SMU,…
Has service quality really improved in Singapore?
Satisfaction for the Retail sector hit a record high according to the latest Customer Satisfaction Index of Singapore (CSISG), released by the…
Govt regulation must not stifle markets: MAS
At a conference organised by the Sim Kee Boon Institute for Financial Economics yesterday, Ravi Menon, the new MAS managing director said government…
Parties battle for Aljunied, Gen-Y hearts
Ho Kwon Ping, chairman of the board of trustees of SMU wrote that unless we have a freak election with unexpected results, Singaporeans can be proud…
