Other panels with women writers
British Poet Laureate Carol Ann Duffy will be conducting an intimate reading of her favourite poems from old and new collections including The World’…
Smile, S'poreans no longer 'least emotional'
SMU Behavioural Sciences Institute Director Professor David Chan commented on the recently-released Gallup ranking of countries on positive emotions…
Charitable people 'tend to be happier'
SMU Behavioural Sciences Institute Director Professor David Chan was the consultant for the national survey on giving and subjective well-being…
Podcast: The Impact of Globalisation on Management Education
Globalisation has been the hot topic in management education in recent years. Some business schools have responded to globalisation by initiating a…
Big Data Analytics
As the first autonomous, public-funded university in Singapore, SMU has been constantly reinventing both its pedagogy and curriculum to keep up with…
NVPC well-being survey
SMU Behavioural Sciences Institute Director Professor David Chan commented on findings of the National Survey on Giving and Subjective Well-Being…
Zalora's priority: delivering world-class customer experience
Online fashion site Zalora is building its own delivery fleet in each of the main South-east Asian cities it now has a presence in. "How do you…
Productivity growth hard to achieve at company level
To achieve productivity, firms must be able to cut through the "fog of organisational improvement" and identify the core of their businesses.…
Changi Airport is tops across industries
Changi Airport’s latest Customer Satisfaction Index of Singapore (CSISG) score of 85.5 is the highest recorded of all assessed companies across…
Providing service-fuelled flights
The latest Customer Satisfaction Index of Singapore (CSISG) survey commissioned by the Institute of Service Excellence at SMU (ISES) showed that…