SMU’s Lien Centre receives $100,000 boost – from a day at the races
A research project being conducted at SMU by the Lien Centre for Social Innovation and John Donaldson, Associate Dean of the School of Social…
Marriage
SMU Associate Professor of Psychology Norman Li contributed to a discussion on the social trends that are challenging the norms of marriage – rising…
Malaysia summons Singapore envoy as spying claims widen
SMU Associate Professor of Law Eugene Tan commented on the summoning of Singapore's High Commissioner by Malaysia on Tuesday to respond to…
Singapore ranks 2nd on INSEAD's Global Talent Competitiveness Index
Singapore has been ranked second on INSEAD's Global Talent Competitiveness Index, which was jointly launched by INSEAD and its research partners, the…
Customers very satisfied with F&B sector
According to the results released by the Institute of Service Excellence at SMU (ISES), customer satisfaction in the food and beverage sector hit a…
SMU survey shows customer satisfaction in F&B, tourism sectors on upward trend
According to a survey by SMU, customer satisfaction in Singapore’s F&B and tourism sectors is on an upward trend. The survey of more than 8,000…
Customer satisfaction with F&B, tourism sectors hit record highs
According to the Institute of Service Excellence at SMU's (ISES) third-quarter survey, overall customer satisfaction with the food and beverage, and…
Family Office services gaining popularity
A year ago, SMU launched the Business Families Institute (BFI) to educate family-owned businesses in governance and management. This is one recent…
Singapore’s Food & Beverage and Tourism Sectors Score Record Highs in Latest Customer Satisfaction Survey
[Singapore, 26 November 2013 (Tuesday)] – The Institute of Service Excellence at the Singapore Management University (ISES) (卓越服务研究院) today released…
Finding One’s Identity in a Globalised World
As the pace of globalisation increases, SMU Assistant Professor Hoon Chang Yau argues for the need to move away from an essentialist view of identity…