Roller-coaster ride to success

Mr Ng Boon Thai did badly in the Primary School Leaving Examination with a score of 166, but he has now graduated from SMU with a double degree in…

Graduate Yip can now train full times

Now that SMU Social Sciences alumna Yip Pin Xiu has graduated, following a much-needed break after the Paralympic Games last year, the 2020 Tokyo…

Stuff love

SMU alumnus Su Jia Xian has been collecting, talking and writing about watches since he was 12. The Japanese edition of Chronos watch magazine in…

How to respond to threats with more than fight or flight

In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan explained the human reaction to threats by pursuing "fight…

Graduating despite feeling 'awkward' when she first entered SMU from madrasah

When Amalina Abdul Nasir started studying at SMU, she felt awkward mixing with male students. This was because until taking her GCE A levels, she…

Committed to helping others, excel in studies

Amalina Abdul Nasir successfully graduated with a bachelor's degree in Social Science with majors in Sociology and Corporate Communications, while…

Going digital enhances customer satisfaction

In a full-page feature about the Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence (ISE) at SMU, Mr…

The importance of keeping customers satisfied

In a full-page feature about the Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence (ISE) at SMU, ISE…

Info-comms shows significant improvement

In a full-page feature about the Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence (ISE) at SMU, ISE…

Department stores offering online services see happier customers

In a full-page feature about the Customer Satisfaction Index of Singapore (CSISG) released by the Institute of Service Excellence (ISE) at SMU, ISE…