Seeking a better way to measure urban heat
A group of SMU researchers is on a mission to find out what makes pockets of the city cooler and more comfortable, and how more of them can be…
Survey: Consumer satisfaction with the retail industry has declined this year
The SMU Institute of Service Excellence (ISE) released the Q1 2022 Customer Satisfaction Index of Singapore (CSISG) survey results for the Info-…
Aiming to be even better
The pandemic posed all sorts of challenges in the lead up to last year's Paralympics, but that did not stop Singapore's swimmers from getting…
Takashimaya, Sheng Siong, Uniqlo, Zalora receives thumbs up despite drop in customer satisfaction
Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…
Poll: Customer satisfaction dips in retail sector
Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…
Survey: Consumer satisfaction with retail industry declining
Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…
Public Defender's Office timely and necessary
In a commentary, SMU Associate Professor of Law Eugene Tan discussed the significance of the establishment of the Public Defender's Office and…
