Can we tweak the formula?
The Institute of Service Excellence at SMU wishes to propose that customer satisfaction be also taken into consideration when the Public Transport…
Consider customer satisfaction when making fare adjustment
Caroline Lim, director of the Institute of Service Excellence at SMU has proposed to the Public Transport Council to take customer satisfaction into…
Fire up your engines for 6-week bash
Celebrations for Singapore's 43rd birthday will include SMU's percussion outfit Samba Masala which will be revving up the crowd for the parade on the…
Fairies dance in the night
National Museum director Lee Chor Lin says that the museum is working with SMU, Zouk and other NHB museums in a joint effort to add to Singapore's…
Night Festival
The National Museum of Singapore kicks off its inaugural Night Festival tomorrow and on Saturday where the SMU campus green is one of the venues.…
Night Festival
The National Museum's first-ever "Night Festival" is set to dazzle with two weekends of spectacular theatrical performances, music, open-air cinema…
Renci fraud
Associate Professor Jeremy Goh commented on why the probe into the alleged fraud at Renci is raising more public ruckus than wrongdoings in non-…
Freddie Mac and Fannie Mae
Professor Susan Wachter from Wharton, who is in Singapore for the Far Eastern and South Asian Meeting of the Econometric Society (FEMES 2008) hosted…
Trilympics 2008
Students from SMU and Jurong Junior College attempted to cover 40,000 kilometres, the circumference of the globe, in 24 hours by completing 100,000…
A*Star unit to link angels to start-ups
Singapore's Technology Transfer Network (TTN) which was founded by A*Star and six other academic institutions, also welcomed Singapore Management…
