The latest Q2, 2015 Customer Satisfaction Index of Singapore was released by the Institute of Service Excellence at SMU last month. There were 13,292 unique responses covering 314 companies and entities in the air transport, land transport, logistics, private education, and public education sectors. The scores were generated based on survey data collected from end-users after consumption of products and services.
Source
The Business Times
BT_20151005_2.pdf1.98 MB