In a commentary, SMU School of Information Systems final-year student Joey Zeng Ying, with a second major in Organisational Behaviour and Human Resources, noted that analytics opens up huge opportunities for the human resources (HR) sector and that more companies will be investing in analytics in the next two year. Two benefits of this that she mentioned is that it enables better assessment of the company’s “HR health” by looking at data such as employee surveys and workforce data, and that it delivers strategic insights that give decision-makers the information needed to act.

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