The treatment of interns is under the spotlight after a YouTube video apparently showed an employee being hit repeatedly on his head by his supervisor at software company Encore eServices. Universities told The Straits Times that they have not received major complaints about internships from their students. Before embarking on their internships, SMU students are given a list of contact details of staff to get in touch with if they face any issues. Meanwhile, NUS said that before matching their students for internships, it selects and evaluates the companies and students. However interns say their schools are unaware of the unhappiness they face in workplaces, as the interns will often keep silent to avoid getting a bad review of their work performance. Some said they were worried that complaining would give them a bad reputation and affect their chances of landing a good job.