PM Lee is an instant hit and becomes the most ?liked? minister within hours. Communications expert Associate Professor Ong Siow Heng at SMU said that it reflected PM Lee's desire to send the message that he was ?reachable and accessible?. Social media expert Michael Netzley from SMU said that yesterday's swift responses were a good sign: ?The initials LHL could soon come to represent something more than just the PM's name. If handled well, engagement over these channels could potentially come to represent a willingness to connect with the people.?
The Straits Times
