Following multiple train breakdowns, PM Lee Hsien Loong must take steps to assure an angry public that there is accountability in government and that authorities can cope with emergencies. "Imagine if the service disruption was caused by a terrorist attack and the panic, confusion, and fear multiplied many times," said Eugene Tan, Assistant Professor of Law. "Standard operating procedures did not work and SMRT staff seemed disempowered, awaiting instructions from higher up, to deal with the fluid situation."
Reuters