Minister in the Prime Minister's Office Lim Swee Say celebrated Sentosa's dedication to high service standards by launching Play@Sentosa, as well as a MySentosa iPhone application. Sentosa's service standards have improved. The Customer Satisfaction Index, released by SMU's Institute of Service Excellence (ISES), showed that Sentosa's score for 2010 was 70.3, up from 67.5 the year before.
Lianhe Zaobao