The woes of stranded travellers made the headlines worldwide in recent days - how governments dealt with the unfolding drama have come under scrutiny too. A brand strategist felt that the air force of the army could have helped with providing accommodation instead of letting people sleep at the airport. Creative thinking guru [and SMU Associate Professor] Kirpal Singh agreed: "Perhaps in Singapore, we're centred on governance, and a committee takes a long time to make such a decision." But not all were critical of the tourism authority.