Customer satisfaction for F&B, tourism sectors down: Study

The Institute of Service Excellence at SMU (ISES) released its 2014 third quarter Customer Satisfaction Index of Singapore (CSISG) results for the F…

SAF and SMU Establish Partnership on Continuing Education

[Singapore, 25 November 2014 (Tuesday)] – The Singapore Management University (SMU) and the Singapore Armed Forces (SAF) today announced that they…

Tourist Satisfaction for F&B and Tourism Revert to 2012 Levels in Latest Survey

[Singapore, 25 November 2014 (Tuesday)] – The Institute of Service Excellence at the Singapore Management University (ISES) (卓越服务研究院) released the…

Enhanced board independence reduces earnings management

SMU School of Accountancy Associate Dean (Research) and Professor of Accounting Cheng Qiang and Professor of Accounting Chen Xia published a report…

How to protect your company’s inventions

In a commentary, SMU Assistant Professor of Strategic Management Reddi Kotha highlighted an important tension in the invention and innovation process…

Programmes for grooming talent

The Human Capital Leadership Institute (HCLI) was established jointly by SMU and the Ministry of Manpower in 2010. It organises training and…

Chope adds queue monitoring to its restaurant reservation service with acquisition

[SMU SIS startup] Appic Technologies and its popular Ticktok queuing service has been acquired by Restaurant reservation app Chope. [SMU SIS graduate…

Herman Van Rompuy discussed the future of the European economy at PDLS

“We took, I think for the first time in a couple of years, concrete decisions which focused on growth and jobs, as well as investments, including…

SMU business school gains top spot in Eduniversal Business Schools Ranking 2014

Singapore Management University (SMU) Lee Kong Chian School of Business has been ranked first in the Far East Asia Zone among 200 business schools ‘…

Hot debate on inclusive society

SMU Associate Professor of Law Eugene Tan, an expert in Singapore's social and political issues, said that Singapore society is increasingly more…