SMU team also does customised research
Scores, relative gains and declines are what users and participants of indices care about. The Customer Satisfaction Index of Singapore (CSISG) is no…
University students less satisfied with staff
University students in Singapore now hold a dimmer view of administrative and teaching staff than they did a year ago and are thus less satisfied.…
Boost productivity with an ERP system
SMU Assistant Professor of Accounting (Education) Seow Poh Sun advocates that it is essential for SMEs to equip themselves with an ERP system to…
SIAS governance award to reflect global standards
The selection process of a corporate governance award given out by the Securities Investors Association (Singapore), or SIAS, has been changed from…
Satisfaction in the skies
The Business Times Full-service airlines earned a higher customer satisfaction score in the Q2 2012 Customer Satisfaction Index of Singapore (CSISG…
Growing transport grouses not unexpected
The Business Times Greater dissatisfaction with Singapore's public transport providers, as measured by the Customer Satisfaction Index of Singapore…
Delivering services that win accolades
The Business Times Postal and courier service companies such as DHL, FedEx, SingPost and UPS have succeeded in scoring more brownie points with…
SMU team also does customised research
The Business Times Scores, relative gains and declines are what users and participants of indices care about. The Customer Satisfaction Index of…
University students less satisfied with staff
The Business Times University students in Singapore now hold a dimmer view of administrative and teaching staff than they did a year ago and are…
Make sure all kinds of voices are heard
SMU Assistant Professor of Law and Nominated MP Eugene Tan wrote about the “national conversation” initiative of the government to engage members of…