Zhangjiang Hi-Tech Park takes scientific approach to service sector

On 9 April, the Institute of Service Excellence at SMU (ISES) and the Pudong Innovation Research Institute (PIRI) signed an agreement to embark on a…

Zhangjiang Hi-Tech Park takes scientific approach to service sector

On 9 April, the Institute of Service Excellence at SMU (ISES) and the Pudong Innovation Research Institute (PIRI) signed an agreement to embark on a…

Zhangjiang Hi-Tech Park takes scientific approach to service sector

On 9 April, the Institute of Service Excellence at SMU (ISES) and the Pudong Innovation Research Institute (PIRI) signed an agreement to embark on a…

Singapore Management University enhances academic partnership with Fudan University

[Shanghai, April 11, 2013] – A senior delegation from the Singapore Management University (SMU) led by President Professor Arnoud De Meyer visited…

Exploring new frontiers with the Indian Institutes of Management

SMU’s ongoing initiatives to build strong bonds with key institutions in India achieved significant results on 5 April 2013 when the University…

BSI Conference 2013

Over 250 participants from various organisations in academia and the public as well as private sectors convened at the Orchard Hotel on 7 March 2013…

First shot at world’s largest moot contest, SMU wins 2nd position

Singapore Management University’s (SMU) moot team has taken to the world stage again, and shone! The team, comprising final year law students…

PIRI explores use of scientific system to evaluate services industry

The Institute of Service Excellence at SMU and the Pudong Innovation Research Institute signed a letter of agreement on Tuesday to develop a user…

Shanghai to have its own customer satisfaction index

The Institute of Service Excellence at SMU and the Pudong Innovation Research Institute signed a letter of agreement on Tuesday to develop a user…

Collect parcels 24/7 at SingPost lockers

Frustrated with having the postman deliver parcels when no one is at home? That may soon be a thing of the past, with Singapore Post (SingPost) set…