Award-winning IBM-SMU research project saves millions of dollars using AI-based supply chain risk optimisation models

The project looks to leverage quantum computing in the next phase to explore new possibilities
By the SMU Corporate Communications team

Singapore, 2 November 2023 – IBM (NYSE: IBM) Manufacturing Solutions Pte. Ltd. and the Singapore Management University (SMU) today announced that their successful risk-constrained materials requirements allocation optimiser research project has yielded USD35 million in savings for IBM Infrastructure’s supply chain globally.

This project has helped procurement professionals in IBM to identify potential risks, including delays, quality and pricing, and mitigate their impact on businesses, with the accurate quantification of risk and cost-effective decision-making.

The accomplishment was also recognised by the prestigious Manufacturing Leadership Council, a division of the National Association of Manufacturers, based in the United States of America. The Council named IBM the global winner of the 2023 Manufacturing Leadership award under the Digital Supply Chains category. This shows IBM as one of the few world-class manufacturing leaders that have demonstrated efficiency and value in creating resilient and responsive supply chain networks, and highlights the importance of SMU’s research to facilitate this essential process.

The collaboration between IBM and SMU began in 2021 when the ongoing pandemic highlighted the vulnerabilities in supply chains and the urgent need to innovate and achieve supply chain resilience. As part of the agreement, SMU leveraged its expertise in supply chain logistics, together with multidimensional data provided by IBM, to build a new risk optimisation approach that informs decisions on emerging risks in procurement and logistics. IBM ILOG CPLEX Optimizer Studio was also applied to enable rapid development and deployment of decision optimisation models using data science, machine learning and AI capabilities.

The successful deployment of the source code developed by SMU’s School of Computing and Information Systems initially led to USD1.8 million in hard annual savings for IBM’s hard disk drive (HDD) commodity category in one year, with a projected USD35 million in hard annual savings realisable across the breadth of IBM Infrastructure globally. The outcomes from this first phase of collaboration were also integrated into IBM’s Cognitive Supply Chain Advisor 360 solution, potentially allowing organisations around the world to leverage this innovation to optimise their supply chains.

“The complexity and fragility of the global supply chain is impacting everything, from the speed and efficiency of operations to the ability to meet consumer expectations. ASEAN is no exception. Organisations need to start building resilient and sustainable supply chains to future-proof unanticipated disruptions,” said Matthias Graefe, Director of Supply Chain Transformation, IBM. “This trailblazing supply chain resiliency optimisation project with SMU is a great example of how academics and businesses can collaborate to develop new solutions for the world’s most pressing problems. We look forward to bringing this innovation and best practice to benefit organisations across the globe while continuing to support SMU as they work towards the next breakthrough.”

SMU Professor of Computer Science Lau Hoong Chuin, the Principal Investigator for the project, said: “Working with IBM’s supply chain and data science teams, we applied data-driven optimisation models and methods to help planners make more risk-tolerant, cost-effective global supply chain decisions.” He added: “In the next phase, we look to leverage the potential of quantum computing to improve the computational performance needed for augmenting supply chain decision-making capabilities in an age of heightened risks and uncertainty.”

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About IBM

IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalise on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. More than 4,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity and service. Visit for more information.  

About Singapore Management University

Singapore Management University (SMU) is internationally recognised for its world-class research and distinguished teaching. Established in 2000, SMU’s mission is to generate leading-edge research with global impact and to produce broad-based, creative, and entrepreneurial leaders for the knowledge-based economy. SMU faculty members collaborate with leading international researchers and universities around the world, as well as with partners in the business community and public sector. Visit for more information. 

About SMU School of Computing and Information Science

Real-world industry sectors provide the School of Computing and Information Systems (SCIS) with a testbed and laboratory for experimentation, as well as a fertile breeding ground for new ideas. SCIS’ faculty and students apply their research results to solve real problems in a variety of industry settings and to create IT applications and systems. SCIS faculty actively publishes in top-quality Computer Science and Management Science conferences and journals, in areas including Cybersecurity; Data Management & Analytics; Human-Machine Interaction; Information Systems Management; Intelligent Systems & Optimisation; Machine Learning & Intelligence; Multimedia; Sensing, Sense-Making & Activation; Software Engineering & Systems. SCIS is recognised in the industry for its educational innovations and for creating a culture of learning, establishing external linkages and partnerships with industry, government and the social sector. Visit for more information.

Media contacts

Koh Joh Ting (Ms)

Senior Manager, Singapore Management University (SMU)

Email: jtkoh [at]

Olivia Lee

External Relations Leader, IBM Singapore

Tel: +65 8511 4142

Email: Olivia.lee1 [at]