Takeaway has significantly outpaced delivery as the preferred method of getting food this year, amid constant changes in Covid-19 safe management measures and limits on dining capacities, according to the Customer Satisfaction Index of Singapore survey, whose results were released on Tuesday (Nov 30). The annual survey by the SMU Institute of Service Excellence (ISE) assesses consumer attitudes towards the food and beverage (F&B) and tourism sectors. Chen Yongchang, Head of Research and Consulting at ISE said, "The rise in takeaways appears to be in response to the heightened safe management restrictions and concerns over the Covid-19 situation during the survey period." Neeta Lachmandas, Executive Director of ISE, said, "The shifting demographic is likely due to the unique circumstances brought about by Covid-19 travel restrictions, with visitors across a more diverse demographic partaking in domestic tourism and visiting places they would not otherwise normally."