In a commentary, SMU University Professor Arnoud De Meyer, who is also Chairman, Stewardship Asia Centre, discussed how the change in customer behaviours will reshape business models in the post-coronavirus world. He shared about major changes including the renewed primacy of politics over economics; perception of globalisation; transformation of the role of technology; changing view on sustainability; disruption to the industrial landscape, and how organisations can take advantage of the opportunities that will rise after the pandemic, to come out as a winner.