Pay all drivers fairly, say commuters

SMU Professor of Strategic Management (Practice) Pang Eng Fong commented on the strike involving Chinese SMRT drivers. He said: "If you're going to be managing a workforce that is increasingly diverse - not only in terms of gender and age but also nationalities - you've got to be a lot more sensitive. Differences between groups are going to be sharper and can (result in) resentment if not properly managed.”