Survey: Consumer satisfaction with the retail industry has declined this year

The SMU Institute of Service Excellence (ISE) released the Q1 2022 Customer Satisfaction Index of Singapore (CSISG) survey results for the Info-…

Aiming to be even better

The pandemic posed all sorts of challenges in the lead up to last year's Paralympics, but that did not stop Singapore's swimmers from getting…

Takashimaya, Sheng Siong, Uniqlo, Zalora receives thumbs up despite drop in customer satisfaction

Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…

Poll: Customer satisfaction dips in retail sector

Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…

Survey: Consumer satisfaction with retail industry declining

Takashimaya department store, supermarket chain Sheng Siong as well as fashion labels Uniqlo and Zalora have received the thumbs up from consumers…

Public Defender's Office timely and necessary

In a commentary, SMU Associate Professor of Law Eugene Tan discussed the significance of the establishment of the Public Defender's Office and…

Commentary: The gap between Singapore and Hong Kong as financial hubs is narrowing

In a commentary, SMU Associate Professor of Finance Hu Jianfeng noted that the exodus of Hong Kong talent is unlikely to lose momentum. He discussed…

SMU and AIA Singapore collaborate to allow actuarial students internships in industry

AIA Singapore and SMU have teamed up to launch a work-study elective programme, aimed at providing actuarial science students with on-the-job…

AIA, SMU work-study programme gives head start to actuarial science students

AIA Singapore and SMU have teamed up to launch a work-study elective programme, aimed at providing actuarial science students with on-the-job…

Singapore elites must tackle sustainability

In a commentary, SMU Associate Professor of Sociology Alwyn Lim and SMU Assistant Professor of Strategic Management (Education) and Academic Director…